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Innovation Forum
FSTEC's breakout sessions
8:30am – 9:15am

Innovation Forums

Keep your finger on the pulse of the latest developments in foodservice technology. Learn from industry experts and visionaries who are leading the way in implementing unique solutions and offering high-level insights to your operation's biggest challenges.

Option 1: Deploying AI From a Guest Point-of-View
Location: Salon 9

Artificial Intelligence holds promise to deliver on restaurants' digital-first strategy. But how do brands integrate AI in a way that puts guests first and delivers value to the restaurant? In this session, we'll discuss strategies for deploying AI that works -- from guest engagement to ordering to loyalty and care. We'll also discuss how to get started and how to scale your AI investment to meet your needs.

Speakers:

Owner
HotBox Pizza

Principal Inventive Scientist
Interactions

Presented By:
Interactions
Option 2: How to Get Gen Z's to the Table
Location: Salon 10

Did you know Gen Z’s will be 40% of the population by 2020? Come learn how to successfully market your restaurant to Gen Z’s! This forum will cover everything from rising industry trends, different ways technology has influenced decision-making, and lastly what key components Gen Z’s look for when starting their dining journey.

Speakers:

Head of Innovation Food & Dining
UNiDAYS

Presented By:
UNiDAYS
Option 3: Convergence of Your Ordering Channels Which Can Dramatically Reduce Total Cost of Ownership and Deliver Much Better Customer Service
Location: Salon 4

You have so many ordering channels to support now – POS, online, mobile, drive thru, voice, chat – list goes on.  And then you again need to figure out how to consolidate customer data from all these channels and deliver unified customer experience for your brand. How all your channels should converge to one single ordering engine and deliver unique, personalized experience to your customers irrespective of whatever physical or digital way he/she reaches out to your brand.

Speakers:

Practice Lead, Travel and Hospitality
Cognizant

Digital Lead, Travel and Hospitality
Cognizant

Presented By:
Cognizant
Amazon Web Services
Option 4: Digital Consumer Tsunami: Capturing the Wave of Online Channels
Location: Salon 3
Speakers:

Chief Technology Officer
Revel Systems

Presented By:
Revel Systems
Option 5: How Breakthroughs in Video, Display & Visualization Transform
Location: Salon 11

Userful will discuss the evolution of video and display services from Farnsworth's innovation of analog television in 1927 thru breakthroughs in the latest applications of digital video and augmented reality. With the rise of iGen (Gen Z), which will represent 40% of the consumers by 2020, we must transform both the consumer experience and business operations.  From convergence of display innovation to achieving cost efficiencies to achieving your specific business objectives, we'll discuss the journey ahead.

Speakers:

Chief Technology Officer
Userful Corporation

Presented By:
Userful Corporation
Option 6: Tap Your Staff's Sales Potential with Mobile Technology
Location: Salon 12

Learn how to invest hundreds into your serving staff and get thousands in return. Tipzyy’s mobile technology tracks staff engagement and sales performance. Optimize the way you educate and reward your team that’s fun for your staff and easy for management. See how POS-integrated mobile technology increases your restaurant revenues!

Speakers:

CEO
Tipzyy

Vice President, Business Development
Tipzyy

Presented By:
Tipzyy
70+Speakers
1600+Attendees