General Sessions
The FSTEC main stage
1:30pm – 4:00pm

Opening General Session

Location: Grapevine Ballroom
How to Lead the Future of Restaurants with Non-Obvious Thinking

This candid, fast-paced session reveals the five habits of non-obvious thinkers and will show you how to apply them to understanding and preparing for the future of restaurants and technology. In this signature keynote from award winning and "non-boring" trend expert Rohit Bhargava, you will understand how the fundamental forces of disruption are shifting consumer behavior and beliefs, and what this means for the future of the restaurant industry. Through engaging stories from inside and outside the restaurant and foodservices space, this keynote will help you see the world differently and use trends to prepare for a future by seeing what others miss.


The Non-Obvious Company

Do You Want Fries with That? Innovation in Ordering and Payment Technology

Restaurant ordering and payment is becoming something of a one-way street these days. The rise of things like QR codes, self-service kiosks and even artificial intelligence means guests are handling more of the process themselves, which has implications for restaurant labor, operations, and marketing. In this session, you’ll hear from leading operator experts about the benefits and challenges of this technology as well as what’s next for ordering and payment.


Senior Vice President, Technology

Chief Development Officer & President, International
Dine Brands Global

Chief Information Officer
Checkers & Rally’s Drive-In Restaurants

Senior Editor | Moderator
Restaurant Business

Presented By:
NCR Corporation
CEOs in the Hot Seat- Concepts Pushing Foodservice Boundaries in Cool Ways!

This exciting quick-fire lighting round will put some of the industry’s most innovative restaurant leaders in the hot seat! You’ll hear from CEOs of emerging brands to some of the clever concepts who are making waves and poised to become the next big chain!


Chief Executive Officer, President, Taco Maker
Velvet Taco

President and CEO
White Castle System, Inc.

Chief Executive Officer and President
CEC Entertainment

Chief Executive Officer
Virtual Dining Concepts

Founding Partner
Dog Haus Worldwide

EVP, Conferences | Moderator
Informa Connect Foodservice

Editor-at-Large and Vice President of Content Innovation | Moderator
Restaurant Business

Presented By:
Revel Systems