If there were any lingering doubts that technology is pushing beyond the IT department to reshape every discipline represented in a corporate headquarters, they were laid to rest at FSTec, once an industry conference for restaurant CIOs. At this year’s event, you were as likely to hear a question posed by a marketing, HR or ops specialist as you were to catch two tech heads speaking in their tribe’s peculiar code.
At a tech conference, you expect acronyms to drop like F-bombs at a Sopranos barbecue. POS, PCI, CMS—the presentations were an effing alphabet soup. But one all-caps tag was usually implied rather than said outright, even though it figured into considerable conversation at FSTEC.