Sundar is currently the Chief Administrative Officer of The Falcons Group with over 30 years of hospitality industry experience. He holds Master's degrees in Business Administration and Advanced Costing, Systems Analysis, and Design as well as Hospitality Management. He has assisted in the management of multiple franchise locations for brands such as Dunkin', Church’s Chicken, Checkers, and Popeyes. He has won numerous regional and national awards for each brand and aims to do the same for The Group. He uses his favorite Guiding Principle, "Make it better than it was before," as he supervises daily operations hoping to seek optimal financial performance.
Sessions for Sundar Pillai
True AI Scalability: The Secret Ingredients for QSR Voice Orders
Location: Coronado DThis FSTEC panel discussion, "Scaling Voice AI in Quick-Service Restaurants," will delve into the unexplored potential of scalable AI and voice recognition technology. With a focus on enhancing drive-thru ordering across multiple location. Industry experts will explore why scalability is the hidden secret of voice AI for QSRs. They will discuss how to build ROI, the importance of customization, the current challenges in accuracy, and why many existing market solutions fall short. Join the conversation and discover the future of QSR technology.
Chief Executive Officer
Hi Auto
Chief Information Officer
Bojangles
Former Vice President of Corporate Operations, Advisory Board
Hi Auto
Chief Administrative Officer
Falcons Group
Sundar Pillai
Falcons Group