As Vice President of Sales at Crunchtime, Rob Shell has spent the last decade working with organizations to create solutions to their biggest problems. For the last six years, he has focused on helping restaurant brands drive operational efficiency with technology. Today, he supports companies with their evaluation and adoption of platforms that help strengthen the guest experience and maintain profitability. He currently lives in Atlanta with his wife and two sons.
Sessions for Rob Shell
Driving Customer Experience, Profitability & Growth through Technology-Led Ops ExcellenceLocation: Coronado A
With the speed of change in the industry, restaurants face a range of new challenges that make managing day-to-day profitability, brand standards, and the overall customer experience across locations more difficult than ever before. Join us to hear how top restaurant chains navigate these challenges and put themselves into a position to grow and succeed in today’s complex environment. Our prestigious panel of technology leaders will share the best practices their organizations are using right now to compete consistently and profitably, from ensuring quality team execution and training to managing the two most impactful costs to the business–food and labor–all while managing the proliferation of technology in their organizations.