MJ Worsham is a career hospitality technologist with a proven history of working across both the brand and vendor sides of the industry. In his current role as the Director of Restaurant Technology for Five Guys – 1,830+ restaurants spanning 24 countries across the world – MJ is responsible for all Point-of-Sale systems (POS), above-store integrations, and store-level ERP system relationships globally in addition to the merchant processing relationship and various pilot projects in North America. MJ also consults internally on domestic and global strategic technology projects across multiple verticals of the business.
Sessions for MJ Worsham
Driving Customer Experience, Profitability & Growth through Technology-Led Ops ExcellenceLocation: Coronado A
With the speed of change in the industry, restaurants face a range of new challenges that make managing day-to-day profitability, brand standards, and the overall customer experience across locations more difficult than ever before. Join us to hear how top restaurant chains navigate these challenges and put themselves into a position to grow and succeed in today’s complex environment. Our prestigious panel of technology leaders will share the best practices their organizations are using right now to compete consistently and profitably, from ensuring quality team execution and training to managing the two most impactful costs to the business–food and labor–all while managing the proliferation of technology in their organizations.
Revolutionize Your Guest Experience with Innovative “Better-Together” Solutions from PARLocation: Coronado B
Delivering a great guest experience takes products and solutions that are tightly integrated to work better together. It is time to revolutionize your approach by leveraging solutions that are designed to work together.
Join us as we share how our “Better-Together” Solutions deliver an unparalleled guest experience. From our One Tap Loyalty solution for the Apple Wallet to our Menu + Punchh integration, you’ll learn how we can give a boost to entire operation by driving an increase in active users, maximizing customer engagement, and driving an overall seamless experience across all channels.