For more than a decade, Jonathan Gillespie has been behind the scenes of hospitality’s biggest national names. Combining his technology background with hospitality experience, Gillespie actively oversees project management, software and systems integration and vendor relationships while maintaining day-to-day responsibilities that include financial operations, human resources and ensuring the highest level of satisfaction for both clients and employees. Gillespie applies his expertise and insight to all aspects of venue operations, while still ensuring his primary focus is on streamlining venues’ electronic infrastructure and designing and implementing processes for operations that engage customers and promote quality of service. Gillespie’s high energy and passion for the implementation of technology make him a valuable addition to the executive team and a sought after consultant and advisor for many of the hospitality industries leading POS providers and venue management software firms.
Sessions for Jonathan Gillespie
Navigating the New Frontier: Revolutionizing Restaurant Employee ExperienceLocation: Coronado C
Join SpotOn for an engaging discussion that uncovers the evolving landscape of the restaurant employee experience. Discover the strategies and best practices to keep your team motivated, engaged, and satisfied while effectively managing costs and ensuring compliance. During this session, you’ll gain invaluable insights into the latest industry trends, innovative tools, and proven techniques Trey Dyer of Mesero Group and Jonathan Gillespie of Adalina are using to enhance employee retention, productivity, and overall satisfaction. Don't miss out on this opportunity to create a culture that fosters success, reduces turnover, and maximizes your restaurant's potential.