Sessions for Jeff Caplan
Implementation vs. Reward of Tech Investment
Location: Cortez CPlease join us as we discuss innovation, investment, long and short-term value, and the factors making merchants hesitant to upgrade their legacy POS and PMS systems in 2023.
Chief Information Officer
Hooter’s of America
SVP and General Manager, Enterprise
Toast
Chief Information Officer
Shake Shack
Vice President, Solution Sales
FreedomPay
Don’t Get Left Behind with an Outdated Tech Stack
With a difficult economy still perpetuating labor shortages, supply-chain challenges, rising costs and a shrinking profit margin, brands need to retain customers with an unparalleled guest experience while maintaining the ability to scale and grow their business. Hear from a panel of top operators about why building a modern integrated tech stack is a key driver to cultivating engaged employees and loyal superfans. Learn how to tailor your focus toward delivering personalized customer interactions and transforming operational efficiencies when unified commerce is done right!
Chief Information Officer
Hooter’s of America
Chief Technology Officer
CKE Restaurants Holdings, Inc
Chief Information Officer
Big Chicken
CEO | Moderator
PAR Technology
Innovation Forum Speaker
Jeff Caplan
Hooter’s of America
