Sessions for Estee Woods
How Bonchon Created Buy-In for Technology Strategies to Empower Frontline Workers as it ScalesLocation: Ft. Worth 5-6
Bonchon, the global restaurant brand known for its signature Korean Fried Chicken, has been experiencing stellar success. The brand is now operating 130 restaurants in the US, with a year-over-year sales increase of 12 percent, outperforming the industry average. To further this, Bonchon plans to grow by 20+ percent before the end of the year. So, what’s its recipe for success? Short answer — incorporating technology strategies to empower frontline workers as the company grows.
In this session, Estee Woods, Head of Product Marketing at YOOBIC, will sit down with Carrie Goff, VP of HR & Training, and Ashley Wright Helkenn, Director of Training at Bonchon, to discuss how they gain buy-in for technology to empower their team members as they scale. They will also talk about solving the challenges they are experiencing during rapid growth, including how to improve employee training, streamline communications, and standardized operational processes.