Sessions for Emily Hargreaves
Using Data to Win in the Age of PersonalizationLocation: Cortez C
Now that most restaurant brands are taking steps to navigate a growing percentage of digital orders, they must tackle the next challenge: creating and delivering hyper-personalized guest experiences that convert. Unlocking your data is key to a deeper understanding of your guests, and connecting in ways that increase loyalty.
In this panel discussion, you’ll learn more about:
- How personalization fosters guest satisfaction, loyalty, and brand growth
- The business and guest benefits surrounding personalization
- Tips to help identify the next right step in your brand’s digital journey toward creating guest experiences that convert