Brian Wise is the Chief Operating Officer for Freddy’s Frozen Custard and Steakburgers, recognized as a leader in guest service for Fast-Casual restaurant chains. Brian oversees operations, training and innovation teams that partner with franchise operations to deliver genuine hospitality, quality and cleanliness in the unique Freddy’s Way. Garnering national recognition from industry-leading rankings, Freddy’s tops Newsweek’s list of America’s Best Customer Service and the Restaurant Business Top 500 Chains. Prior to joining Freddy’s, Brian was a partner and COO of HCI Hospitality, an award-winning restaurant ownership group of franchised and independent restaurants stretching from the Midwest to the East Coast.
Sessions for Brian Wise
Thursday, September 14
10:50pm
–
11:30am
C-Suite in the Hot Seat- Meet the New Class of Industry Disruptors
This lightning round hot seat style session will feature top restaurant leaders who will address some engaging questions about how they are changing the food service game (for the better) by using technology to their advantage breaking industry norms to create innovative solutions to combat issues- from supply chain challenges, staffing shortages, 3rd party delivery and more. Each mini one-on-one interview will provide insightful business practices, leadership advice, and unique stories about their innovative path to success.
Speakers:
President and COO
Dave's Hot Chicken
Chief Executive Officer
Birdcall
Chief Executive Officer and Founder
Craveworthy Brands
Chief Marketing Officer
Newk’s Eatery
Chief Operating Officer
Freddy’s Frozen Custard and Steakburgers
Head of Conferences | Moderator
Editor-at-Large and Vice President of Content Innovation | Moderator
Restaurant Business
General Session Speaker
Brian Wise
Chief Operating Officer
View SessionsCompany
Freddy’s Frozen Custard and Steakburgers
