With 122 US locations, Bonchon, the global restaurant brand known for its signature Korean Fried Chicken, boasts a record of consecutive years of sales growth and they plan to open 30 new restaurants in the US in 2023. So, what’s the recipe for success? The short answer — using technology to empower their frontline leaders and franchisees.
In this session, Ashley Helkenn, Director of Training at Bonchon, will share how they leverage technology to better support franchisees and their leaders to focus on restaurant profitability. She will also talk about the challenges Bonchon experienced while scaling and how technology has helped them streamline communications, standardize processes and improve operational results.