Shyam Rao is the Co-Founder and CEO of Punchh, the leading customer platform for restaurants and retailers that provides all-in-one CRM, loyalty and analytics. Previously, Shyam has held positions of increasing seniority at Motorola in its CDMA and WiMAX divisions; served as Vice President of Business Development at Prime Focus, a large media services company; served on the Principal Investments team at Merrill Lynch; and co-founded LoCognition, a mobile startup focused on aggregating and standardizing access to location-based services across different cellular networks. Shyam holds a Bachelor of Science in Computer Engineering from the University of Toronto and an MBA from the University of Chicago.
Sessions for Shyam Rao
Option 5: Beating the Retail Apocalypse through Passionate Customer LoyaltyLocation: Coronado D
What does it take for customers to really love your restaurant brand? This panel delivers unique perspectives in building passionate customers through food and service, personalized loyalty, and shareable memorable marketing experiences. James Smith, CMO of Punchh and his expert panel will offer candid insights based on their business and clients. What is a modern loyalty program? Why do some brands succeed where most fail? How do you create a bigger universe of known customers? How do you best leverage customer data? Why is AI and Machine Learning so critical for your loyalty program? You will leave this session with a great understanding of how to deliver best in class customer loyalty for your restaurant brand that will lead to increased sales.
The event where restaurants and tech connectRequest an Invitation