General Session Speaker

Rohit Kapoor

Vice President of Technology
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As a C-level executive, Rohit Kapoor brings extensive leadership successes in large retail operations that have global reach, focusing on redefining retail customer experience. As a game-changing leader Rohit understands current and emerging consumer trends and how to design technology solutions for the business to deliver the right customer experience preemptively on a plane scale.

Rohit has delivered on this mission time and again throughout his illustrious career. Knowing how speed is critical in consumer space, Rohit has been delivering technology solutions that are implemented in quick order followed by global deployment.Currently, as VP, Retail Technology at Starbucks, Rohit serves as a part of US Licensee and Canada BU Leadership teams. He is leading modernizing technology in the retail stores and seamlessly integrating its licensee stores with North America Starbucks stores to transform the digital customer and employee experience.

Rohit’s previous work includes as Vice President of IT at Pizza Hut and Vice President/CIO at Pizza Hut US (Yum brands). Rohit is also a Board member of the Gleam Network, A non-profit, volunteer network to provide mentorship and leadership development to the underserved in foodservice.

Rohit lives with his family in the Seattle, WA, area with his family and enjoys classical music and hiking.