Erika has been with Altametrics since 2013 and has oversight of customer success and professional services. In her role as Director of Operations, Erika is responsible for new customer success as well as the delivery and implementation of solutions. Erika brings a wealth of relevant experience to the role. Prior to Altametrics, she worked for Sage Software for 21 years where she led the Sage 100 (MAS 90) product line. Erika has a record of success in developing and managing growth-oriented, global businesses by drawing on her rich understanding of all facets of business operations, including sales, marketing, product development, training, and technology.