Carl Orsbourn led BP-owned ampm and its billion-dollar grab-and-go food and beverage offering across the brand’s 1000+ convenience retail locations. At BP, Carl obsessed over consumer convenience, and transformed ampm’s fresh food offerings to deliver record growth. In 2018, Carl joined Kitchen United to lead Operations, working with restaurant brands to reinvent an operating system that capitalized on the rapidly changing face of food delivery. Carl, his wife Elicia, and their two cats, Positano and Ravello, live in Orange County, California.
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Technology and the Workforce
Labor has been one of restaurants’ biggest challenges coming out of the pandemic. Tech suppliers have stepped in with a variety of solutions, from AI-driven hiring to apps that enable on-demand pay—but does any of it actually work? Here’s how a few restaurants are using tech to help hire.