General SessionLocation: Grapevine Ballroom
In the last few years, technology has redefined restaurant experiences - from customer ease, frictionless experiences and back of house operations. Hear from Brinker’s new CEO and his thoughts of what is here to stay, where things are going, and some important lessons learned!
The restaurant industry has historically been years, even decades, behind many other industries when it comes to technology. Robots? They’ve been doing jobs in manufacturing for decades. Loyalty programs? Airlines have had them forever. Customer data? Talk to hotels. But with demands for technology growing, restaurants have tapped these other industries for top executives to help them play catch-up. This session features three such executives, who offer their insights on what the future restaurant could look like.