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General Sessions
The FSTEC main stage
8:30am – 9:30am

General Session

Location: Grapevine Ballroom
Using a Unified Customer Experience to Future-Proof Your Brand

Is your job as a restaurant leader easier or harder than it was 5 years ago? Today’s operators are overwhelmed with a multitude of systems and applications that lack the intelligence to solve for the needs of the brand as a whole. You’re combatting staffing shortages, supply chain issues, increased competition in the market, and a host of other challenges. There is simply no time to fight with systems that don’t work together to tell you what you need to know to serve your guests. Unified commerce is changing the way brands operate--from ordering to fulfillment and beyond--creating a better experience for guests and easing operational pain. Join this session to hear from a panel of restaurant innovators as they share firsthand how they are taking back their tech stacks.

Speakers:

Vice President of Digital Marketing
El Pollo Loco

Director of Digital Marketing
Fuzzy’s Taco Shop

IT Director
Freddy’s Frozen Custard & Steakburgers

President and CEO | Moderator
PAR

Presented By:
PAR
TechVision: Setting the GPS to Destination Foodservice

Charting a course to the “Final Frontier” of foodservice technology considers the possible, envisions the future, and revisits past ideas that emerged before their time. As the Founder of FSTEC and the IFBTA, Rob Grimes is the leading industry TechNovator, influencing the innovative technologies supporting foodservice operations. A restaurant manager who happens to be in technology, Rob has spent his career serving the foodservice industry, navigating the constantly changing technology landscape and serving as the GPS to put it all together. Technology is now the Center of the Plate, and you can fall behind in the blink of an eye. Rob will share examples that will get you thinking, while supporting the vision of the future and the technology roadmap to Destination Foodservice.

Speakers:

Chief Executive Officer
International Food and Beverage Technology Association (IFBTA)

Presented By:
International Food and Beverage Technology Association (IFBTA)
4:15pm – 5:00pm

General Session

Location: Grapevine Ballroom
An Evening with Billy Beane

Billy Beane strikes the parallels between baseball and business with his “Moneyball” philosophy. He is considered one of the most progressive and talented baseball executives in the game today, molding the Oakland Athletics into consistent winners since taking over as General Manager following the 1997 season. Beane shattered traditional MLB beliefs that big payrolls equated wins by implementing a statistical methodology that led the Oakland A’s, one of the worst teams in baseball with equally low payrolls, to six American League West Division Titles. In this session he will share his innovative, winning style of management and leadership to sustain an advantage in today’s competitive market.

Speakers:

Executive Vice President of Baseball Operations
Oakland A's

Presented By:
Branded Hospitality Ventures
70+Speakers
1600+Attendees