Three days that deliver insights you won’t get anywhere else

Sunday, September 17

8:00 am–4:00 pm

Sponsor Setup

Location: Marquis Ballroom

10:00 am–7:00 pm

Registration & Information Desk

Presented by: Altametrics, ParTech,Inc.

Location: Platinum Registration

10:00 am–7:00 pm

CARRE Foundation Desk

Presented by: The Habit Restaurants, LLC, OpenTable, ParTech,Inc.

Location: Platinum Registration

Grand prize drawing tickets are available, benefiting the Share Our Strength No Kid Hungry campaign, whose goal is to end childhood hunger in America by connecting kids in need with nutritious food; teaching their families how to cook healthy, affordable meals; and engaging the public to make ending childhood hunger a national priority. Choose to CARRE and donate today!

1:00 pm–2:00 pm

Innovation Forums (choose 1 of 4)

Innovation Forums deliver strategies meant to strengthen and condition your business.  Learn how different technologies are affecting different departments across various channels.

More Option 1: Personalization of Casual Dining Through Digital Content

Location: Platinum 1

When it comes to digital transformation and optimization, the casual dining industry has fallen behind in creating better loyalty and personalization for customers. Hear how TGI Fridays has emerged as a digital leader by transforming loyalty through personalization for consumers.

Marc DeFigueiredo

Senior Vice President, Managing Director

Aashish Dhamdhere

VP of Marketing

Deepak Narisety

SVP Technology

Gail Seanor

Sr. Director, Marketing Technology
TGI Fridays

More Option 2: The Evolution of Off-Premise: Opportunities and Unmet Needs

Location: Platinum 2

Restaurant take-out and delivery are evolving quickly as the on-demand economy expands rapidly. Off-premise dining is moving in new directions as consumers are embracing options ranging from meal-kit subscription services to third-party delivery from restaurants. Join Technomic’s Melissa Wilson to understand who’s using these services, explore the opportunities and implications for restaurant operators and learn what operators are looking for from industry suppliers to smooth the transition to this new realm of off-premise dining.

Melissa Wilson


More Option 3: The Technology Landscape

Location: Platinum 3

We are living in a time of great disruption and technology is leading the way. As a result, there is great confusion around which technology to use. In this session, you will get a framework that will help you understand how to view the technology landscape and more importantly how to make decisions around your tech stack.

Fred LeFranc

Founding and Managing Partner and Chief Chaos Strategist
Results Thru Strategy

More Option 4: How Operators Prioritize Technology Decisions

Location: Platinum 4

With the multitude of innovations in technology, restaurant companies are overwhelmed with choices. What kind of technology decisions can make a significant impact in your business? Does your company have the capital and expertise to implement these solutions? Will franchisees and employees embrace these changes? Our panel of operators will share their experiences and how they have affected how they now approach technology decisions.

Larry Reinstein

LJR Hospitality Ventures

Jim Balis

Norms Restaurants LLC

Anand Gala

Managing Partner
Gala Capital Partners, LLC

Kishan Patel

American Pub

Moderator: Larry Reinstein, President, LJR Hospitality Ventures
2:00 pm–2:30 pm

Refreshment Break & Transition to General Session

Location: Platinum Ballroom Foyer

2:30 pm–5:15 pm

Opening General Session

Location: Platinum Ballroom 5-10

More 2020 Vision… Discussing Tomorrow’s Technology Today

Presented by: Altametrics

“20/20 vision” is a global term for “visual acuity” or in common terms, “perfect vision.” Here and now, in 2017, we are less than three years from the year 2020. This session provides the audience the insights and viewpoints of four subject matter experts who will share what they believe to be the logical and likely “perfect vision” for the future of foodservice in areas related to personalized digital marketing, technology that is social and interactional, access to robust data, online tools and more… Welcome to the future. This is a no-miss session!

Ira Blumenthal


Scott Cuppari

Director of Digital Marketing and Enabling Technologies
The Coca-Cola Company

Maureen Cushing

Vice President of Technology and Processes, Union Square Hospitality Group
Co-founder, TechTable

Andrew Plimmer

Founder and CEO
Motim Technologies

Randy White

Vice President, Retail Information Technology
FOCUS Brands Inc.

Moderator: Ira Blumenthal, President, CO-OPPORTUNITIES, Inc.
CARRE Foundation Presentation

Presented by: The Habit Restaurants, LLC, OpenTable, ParTech,Inc.

Matt Hood

Chief Marketing Officer
The Habit Restaurants, LLC

Kevin Jaskolka

Vice President, Marketing

Jeff Jones

Director of Enterprise Sales

More At the Forefront of Industrial Innovation

Presented by: Altametrics

While JB Straubel’s influence in the design and success of Tesla vehicles is well documented, he also has responsibility for new technology evaluation and R&D across multiple categories, including Tesla’s entry into the home energy market. He’s long been an innovator and explorer, and in 2008 was named as one of the “top 35 innovators in the world under the age of 35” by MIT’s Technology Review.

What can the world’s foremost expert in battery technology and energy storage share with restaurant IT experts? Learn about innovation from the ground floor, challenging mainstream processes, creating advances and solutions based on platforms from seemingly unrelated industries, and how your customers will relate to technology in the not-so-distant future.

JB Straubel


5:15 pm–7:00 pm

Welcome Reception

Presented by: CrunchTime

Location: Technology Showcase (Marquis Ballroom)

As you settle in and gear up for a great conference, plan to join FSTEC at tonight’s Technology Showcase and be one of the first to check out every booth in action. Discover some of the industry’s latest innovations, mingle with peers and help us kick off FSTEC 2017 in style with an exciting Welcome Reception complete with food, drinks and great conversation!

5:30 pm–6:30 pm
JB Straubel Meet & Greet

Presented by: Altametrics

Location: Technology Showcase (Altametrics Display)

JB Straubel


7:00 pm

Dinner on Your Own

Only at FSTEC, and thanks to OpenTable, you can make reservations the easy way while supporting No Kid Hungry in the process. Several restaurants will donate up to $2 per diner to ensure that all American children get the healthy food they need to live and grow every day.

Visit the ‘Reservations by OpenTable’ button on the FSTEC Event App main menu or click HERE to get booking!